SERVING THE PACIFIC NORTHWEST

Certified Installer Program

Stand out as a trusted hardscape professional. Learn the benefits, requirements, and steps to become a Western Interlock Certified Installer.

Build Your Reputation, and
Grow Your Business

The Western Interlock Certified Installer Program connects skilled contractors with quality-focused homeowners. When you become certified, you're not just installing pavers—you're joining a community of professionals dedicated to excellence in hardscaping.

Our certification demonstrates your commitment to proper installation techniques, professional standards, and the craft of creating outdoor spaces that last for generations. Homeowners trust the Western Interlock name, and as a certified installer, that trust extends to your business.

Exclusive Advantages for
Certified Installers

As a Western Interlock Certified Installer, you gain access to resources that help you grow your business and perfect your craft:

  • Qualified Lead Referrals - Receive direct referrals from Western Interlock for hardscaping projects in your area
  • Product Discounts - Exclusive pricing on Pave Tool products to enhance your installation efficiency
  • Continued Education - Access to specialized contractor classes and ongoing training opportunities
  • Certified Installer Recognition - Official swag and marketing materials to showcase your certification
  • Technical Support - Direct access to Western Interlock's technical team for project consultation
  • Community Network - Connect with other certified professionals to share expertise and opportunities

 

Four Simple Steps to Certification

  1. Take the Course

    Attend the Western Interlock Hardscape Installation Basics class to master our installation standards.

  2. Sign the Contract

    Cross the t's and dot the i's. We want to make sure both parties know what to expect!

  3. Qualify

    We'll do a quick double check to make sure you're ready to become a certified installer!

  4. Become Certified

    Become part of a growing network of certified professionals and gain access to the benefits of being a certified installer!

Qualification Standards

We maintain high standards for our certified installers to ensure every Western Interlock project meets our commitment to quality and longevity. To qualify and maintain certification, contractors must:

Business Requirements:

  • Minimum one year in business with established operations
  • Current contractor's or landscaper's license
  • Active liability insurance and workers' compensation coverage
  • Good financial standing with Western Interlock
  • Provide a minimum 3-year workmanship guarantee to clients

Technical Requirements:

  • Complete the Western Interlock Hardscape Installation Basics class
  • Own and maintain all specified equipment for professional hardscaping installation
  • Install all Western Interlock products according to manufacturer specifications
  • Attend two continued education classes annually

Ongoing Requirements:

  • Submit regular project photos via social media (@westerninterlock) or directly to your sales representative
  • Maintain professional standards that reflect Western Interlock's values
  • Stay current with industry best practices and product innovations

Everything You Need to Know About
Getting Certified

Once you submit your application with all required documentation, the review process typically takes 5-7 business days. After approval, you'll schedule your Hardscape Installation Basics class, which is a one-day training. Most contractors complete the entire certification process within 2-3 weeks.

The Certified Installer Program is available throughout Western Interlock's service areas. Lead referrals are distributed based on your specified service radius and project capabilities.

The initial Hardscape Installation Basics class has a nominal fee that is often offset by your first product discount. There are no annual certification fees, though you're required to attend two continued education classes per year, which are provided at a discounted rate.

Yes, certification can be revoked for non-compliance with program requirements, including failure to maintain insurance, poor workmanship claims, or not meeting continued education requirements. We work with contractors to address any issues before revocation becomes necessary.

Leads are distributed based on geographic location, project type, and installer specialization. We aim to match each project with the most suitable certified installer while ensuring fair distribution among active program participants.

Awesome! We're excited to get started with you. The first step will be to reach out to our team by filling out and submitting our contact form. We'll reach out to you from there to get the process started.

P.S. Be sure to select "...becoming a certified installer" when choosing the reason for contact...

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